NO DEPLOY LOGS ?
biigtoastie
HOBBYOP

a month ago

hi, since yesterday my logs are not shown and most of my deploys dont get seen by railway 😮

Solved

0 Replies

medim
MODERATOR

a month ago

Hi! Have you tried redeploying this service of yours? Did this start happening after a new deployment?


biigtoastie
HOBBYOP

a month ago

yes after a new deployment, i also redeployed again and again. i also tryed go back to an old version where i had logs for 100% and still no logs


medim
MODERATOR

a month ago

Do you have any other service in this project? Do they have logs appearing normally?


biigtoastie
HOBBYOP

a month ago

only postgres and volume


biigtoastie
HOBBYOP

a month ago

can you see it if i give you a profect id or something ?


biigtoastie
HOBBYOP

a month ago

build logs appear normal


biigtoastie
HOBBYOP

a month ago

only deploy logs not


medim
MODERATOR

a month ago

Can you paste the service link here? I'm not able to inspect it myself but a team member can take a look



medim
MODERATOR

a month ago

!t


medim
MODERATOR

a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response medim about 1 month ago


biigtoastie
HOBBYOP

a month ago

is it possible that this caused from my project itself ? or is this infrastricture bug


biigtoastie
HOBBYOP

a month ago


biigtoastie
HOBBYOP

a month ago

no news ?


biigtoastie
HOBBYOP

a month ago

Please sir


biigtoastie
HOBBYOP

a month ago

I can not continue my work that long


medim
MODERATOR

a month ago

I'm a bit out of ideas so here's what I'm going to suggest while we wait for a response from the team:

  1. Make sure that your app is logging to stdout and stderr

  2. Try creating a new service and deploying your app again

  3. Are you sure that even the deployment where logs where going out fine didn't log anything after the rollback?


biigtoastie
HOBBYOP

a month ago

Yes !! But I gonna try an much oder Version later, hopefully my fault. But I dont think so, I already did rollbacks


silviust7
HOBBY

a month ago

I am also seeing this issue for some days now


biigtoastie
HOBBYOP

a month ago

it does not matter if i rollback to any state. always no logs on "Deploy logs" tab


biigtoastie
HOBBYOP

a month ago

please guys


biigtoastie
HOBBYOP

a month ago

btw where is my hobby plan role ? ^^


biigtoastie
HOBBYOP

a month ago

if this happens in later stages this is not great when having problems. we have to see our logs


noahd
EMPLOYEE

a month ago

let me take a peek real quick


biigtoastie
HOBBYOP

a month ago

now i dont see build logs anymore also.. no build and no deploy logs


biigtoastie
HOBBYOP

a month ago

😭


noahd
EMPLOYEE

a month ago

Well heres a question. Is your service emitting logs?


biigtoastie
HOBBYOP

a month ago

how do you mean ?


noahd
EMPLOYEE

a month ago

In the website service do you have any console.logs or anything which should be logged?


noahd
EMPLOYEE

a month ago

If your service is logging nothing then it would explain why theres nothing there


biigtoastie
HOBBYOP

a month ago

yes ofc, i have much logging and normally i see build / deploy logs normally


biigtoastie
HOBBYOP

a month ago

its since 2 days, i just made an normal deploy like everyday and since then i have no logs, even when going to old states


noahd
EMPLOYEE

a month ago

Interesting. Are you able to redeploy the service once so I can inspect it while building?


biigtoastie
HOBBYOP

a month ago

ofc gonna do rn


noahd
EMPLOYEE

a month ago

Thanks! Watching now 😁


biigtoastie
HOBBYOP

a month ago

fresh new deploy or just by klicking redeploy


noahd
EMPLOYEE

a month ago

Yep! Watching now and seeing some build logs


biigtoastie
HOBBYOP

a month ago

yes me too , but lets wait for deploy logs ^^


biigtoastie
HOBBYOP

a month ago

took really long and still no deploy logs 🙁


noahd
EMPLOYEE

a month ago

Yeah I see that hmmm.


noahd
EMPLOYEE

a month ago

I need to check someone real quick.


noahd
EMPLOYEE

a month ago

Alright I'll need to bring this up on Monday.


biigtoastie
HOBBYOP

a month ago

i can do nothing rn ? 🙁


noahd
EMPLOYEE

a month ago

Unfortunately not. The issue is something that involves another department which I am unable to do right now.


biigtoastie
HOBBYOP

a month ago

i gonna wait for it thanks so far, i hope we get this fixed asap :3


noahd
EMPLOYEE

a month ago

Me as well! Will make sure we come to a fix 😁


biigtoastie
HOBBYOP

a month ago

WAIT, idk what happened but i can see the logs now !! someone fixed it rn ? 😮 they are showing now


biigtoastie
HOBBYOP

a month ago

but its seems like they are showing always like 3 mins later when i keep the window open 😮


noahd
EMPLOYEE

a month ago

Well glad they are showing! Will investigate more later haha


biigtoastie
HOBBYOP

a month ago

thanks ❤️


Status changed to Solved noahd about 1 month ago


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