Nodemailer timeout on Railway but working fine locally with same ENV
mariuzm
PROOP

6 months ago

From 1st September users are not able to receive emails, checking the logs im getting timeout on Nodemailer, but testing locally even with same ENV variables working fine.

Project ID: 2d727dfe-2746-4bbe-a15b-78ce45e2850d

    host: '[smtp.office365.com](smtp.office365.com)',
    port: 587,
Solved

12 Replies

brody
EMPLOYEE

6 months ago

Hello,

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:

https://docs.railway.com/reference/outbound-networking

Best regards,

The Railway Team

mariuzm
PROOP

6 months ago

god damn guys 🙁 when did this change

brody
EMPLOYEE

6 months ago

August 25th

mariuzm
PROOP

6 months ago

was there comunication ?

mariuzm
PROOP

6 months ago

i dont remember seeing anything not happy guys 🙁

brody
EMPLOYEE

6 months ago

You can see cooper's explanation here -

mariuzm
PROOP

6 months ago

well i guess thats one way to get users on Pro plan 😄

mariuzm
PROOP

6 months ago

but yeah pls improve this comms in future

mariuzm
PROOP

6 months ago

i guess when i jump on pro plan it will auto work? or do i need restart server?

brody
EMPLOYEE

6 months ago

It wasn't our intention at all.

brody
EMPLOYEE

6 months ago

A redeploy is needed, yes.

brody
EMPLOYEE

6 months ago

!s

Status changed to Solved brody • 6 months ago

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