Not able to create new service
betatestingl
HOBBYOP

a day ago

Hi Team,

     Please advise why this error is showing up. When it will be resolved?

Screenshot 2026-10-26 at 7.32.29 PM.png

Attachments

Awaiting User Response

5 Replies

Status changed to Awaiting Railway Response Railway • 1 day ago


a day ago

Sorry for the trouble. The "Sign ups are currently disabled" error shows up because new account signups are paused at the moment, while we recover from a recent incident. You can follow updates here: station.railway.com is unavailable. We can't give a specific time for when signups will be turned back on.


Status changed to Awaiting User Response brody • 1 day ago


brody

Sorry for the trouble. The "Sign ups are currently disabled" error shows up because new account signups are paused at the moment, while we recover from a recent incident. You can follow updates here: [station.railway.com is unavailable](https://status.railway.com/incident/ZEO9X68O). We can't give a specific time for when signups will be turned back on.

betatestingl
HOBBYOP

13 hours ago

hi @brody this is still an issue. Do you know when it will be fixed?


Status changed to Awaiting Railway Response Railway • about 13 hours ago


13 hours ago

Apologies but we don't have a date to share yet for when signups will be turned back on.


Status changed to Awaiting User Response brody • about 13 hours ago


betatestingl
HOBBYOP

8 hours ago

Please advise? How to apply for refund for plan subcription?


Status changed to Awaiting Railway Response Railway • about 8 hours ago


8 hours ago

You can request a refund yourself from Billing History on your workspace billing page. Open the invoice you want refunded, choose Request Refund, and submit the request. The steps are also in our refund docs.

Submitting a refund request cancels your Hobby subscription right away.


Status changed to Awaiting User Response Railway • about 8 hours ago


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