2 months ago
hen you contact them, be clear and concise. You can use a message like this:
"Hello, I am a new user trying to deploy a Python Telegram bot from my GitHub repository. I have successfully linked my GitHub account for verification, but my account seems to be stuck on the 'Limited Trial,' which prevents me from deploying my code. Could you please review my account and help me get access to the 'Full Trial' so I can deploy my project? My Railway username is edwardmartin-k"
2 Replies
2 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
2 months ago
Hello,
You're currently on a limited trial. This typically occurs when a GitHub account doesn't meet our criteria for a full trial, which can be due to the account being relatively new or having limited activity history.
Unfortunately, trial eligibility cannot be re-evaluated, but you can upgrade to a paid plan to access the full platform features.
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 2 months ago
Status changed to Closed brody • 2 months ago