10 months ago
we have a custom domain that we previously used with railway, that we are now attempting to re-use on a new service. however, when trying to bind the domain to the service, the UI shows "not available". additionally, running railway domain dev.bracket.game also claims the domain is not available.
is it possible the domain is locked due to an old, deleted service? can we have this released?
12 Replies
10 months ago
Yes, it's possible an old deleted service is holding the domain, you can check for deleted projects in the dashboard and remove the domain there
10 months ago
Click on _ Removed to open the deleted projects list
10 months ago
In that case you dont have any active deleted projects
10 months ago
I wonder what could be holding the domain then <:Thinking:1360710341239242762>
10 months ago
perhaps its held in a service from a different environment?
i've just double checked, see no instances of this domain on our other services
10 months ago
Alright, then I'm at a loss for what could be going on here because upon DNS lookup I also notice that it has no DNS configured either
I'm wondering if it's possible for someone to grab a domain without setting it up, locking others from using it <:Thinking:1360710341239242762>
10 months ago
That domain belongs to a different Railway account. You would want to log in to that Railway account and remove it.
10 months ago
A service in a different railway account.
10 months ago
thanks brody