Old custom domain showing "not available"
max
PROOP

3 months ago

we have a custom domain that we previously used with railway, that we are now attempting to re-use on a new service. however, when trying to bind the domain to the service, the UI shows "not available". additionally, running railway domain [dev.bracket.game](dev.bracket.game) also claims the domain is not available.

is it possible the domain is locked due to an old, deleted service? can we have this released?

12 Replies

dev
MODERATOR

3 months ago

Yes, it's possible an old deleted service is holding the domain, you can check for deleted projects in the dashboard and remove the domain there


dev
MODERATOR

3 months ago

Click on _ Removed to open the deleted projects list

1433512495791735000


max
PROOP

3 months ago

not seeing "removed" on my homepage

1433512857047404800


dev
MODERATOR

3 months ago

In that case you dont have any active deleted projects


dev
MODERATOR

3 months ago

I wonder what could be holding the domain then <:Thinking:1360710341239242762>


dev
MODERATOR

3 months ago

perhaps its held in a service from a different environment?


max
PROOP

3 months ago

i've just double checked, see no instances of this domain on our other services


dev
MODERATOR

3 months ago

Alright, then I'm at a loss for what could be going on here because upon DNS lookup I also notice that it has no DNS configured either

I'm wondering if it's possible for someone to grab a domain without setting it up, locking others from using it <:Thinking:1360710341239242762>


brody
EMPLOYEE

3 months ago

That domain belongs to a different Railway account. You would want to log in to that Railway account and remove it.


brody
EMPLOYEE

3 months ago

A service in a different railway account.


dev
MODERATOR

3 months ago

thanks brody


max
PROOP

3 months ago

aha, memory unlocked. ty @Brody let me check


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