Old custom domain showing "not available"
max
PROOP

4 months ago

we have a custom domain that we previously used with railway, that we are now attempting to re-use on a new service. however, when trying to bind the domain to the service, the UI shows "not available". additionally, running railway domain dev.bracket.game also claims the domain is not available.

is it possible the domain is locked due to an old, deleted service? can we have this released?

12 Replies

4 months ago

Yes, it's possible an old deleted service is holding the domain, you can check for deleted projects in the dashboard and remove the domain there


4 months ago

Click on _ Removed to open the deleted projects list

1433512495791735000


max
PROOP

4 months ago

not seeing "removed" on my homepage

1433512857047404800


4 months ago

In that case you dont have any active deleted projects


4 months ago

I wonder what could be holding the domain then <:Thinking:1360710341239242762>


4 months ago

perhaps its held in a service from a different environment?


max
PROOP

4 months ago

i've just double checked, see no instances of this domain on our other services


4 months ago

Alright, then I'm at a loss for what could be going on here because upon DNS lookup I also notice that it has no DNS configured either

I'm wondering if it's possible for someone to grab a domain without setting it up, locking others from using it <:Thinking:1360710341239242762>


4 months ago

That domain belongs to a different Railway account. You would want to log in to that Railway account and remove it.


4 months ago

A service in a different railway account.


4 months ago

thanks brody


max
PROOP

4 months ago

aha, memory unlocked. ty @Brody let me check


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