Old custom domain showing "not available"
max
PROOP

a year ago

we have a custom domain that we previously used with railway, that we are now attempting to re-use on a new service. however, when trying to bind the domain to the service, the UI shows "not available". additionally, running railway domain dev.bracket.game also claims the domain is not available.

is it possible the domain is locked due to an old, deleted service? can we have this released?

Closed

12 Replies

a year ago

Yes, it's possible an old deleted service is holding the domain, you can check for deleted projects in the dashboard and remove the domain there


a year ago

Click on _ Removed to open the deleted projects list

1433512495791734915


max
PROOP

a year ago

not seeing "removed" on my homepage

1433512857047404794


a year ago

In that case you dont have any active deleted projects


a year ago

I wonder what could be holding the domain then <:Thinking:1360710341239242762>


a year ago

perhaps its held in a service from a different environment?


max
PROOP

a year ago

i've just double checked, see no instances of this domain on our other services


a year ago

Alright, then I'm at a loss for what could be going on here because upon DNS lookup I also notice that it has no DNS configured either

I'm wondering if it's possible for someone to grab a domain without setting it up, locking others from using it <:Thinking:1360710341239242762>


a year ago

That domain belongs to a different Railway account. You would want to log in to that Railway account and remove it.


a year ago

A service in a different railway account.


a year ago

thanks brody


max
PROOP

a year ago

aha, memory unlocked. ty @Brody let me check


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