why go there?

no

dont click that

just banned him

no i wont dw

was it just a phishing site or what?

phishing discord server

i see

for my question, can i talk in private with someone or do i just have to talk here?

Here, and provide the invoice ID from those workspaces that got billed extra

the client sent me some messages they got on their banking app, they only pay railway with this card apparently. as for the invoice, it still says it wasn't paid.

the workspace is not linked to this account

3f2b7c41-8144-48ba-959c-46b8713ae230 this is the only project that is in that workspace

is being billed twice since the creation of this project but we werent sure and this time it has been billed 4 times

now were sure totally

can you also check previous payments made by this workspace? This is the only workspace we've had problems with

and this time they got billed 4 times yet the service remained unpaid

@Medim ?

I also didn't read the message for not pinging conductors, sorry about that

any updates on this?

In Stripe, I am not seeing any evidence that we billed them multiple times successfully, all I see is a failed payment.

I'll contact the client again and try to get the actual bank statements but from what they've told me, they only use this card for railway payments and they've been build multiple times before this month as well

What's likely happened is that these are just temporary holds.

could be, I don't know why they are the only ones getting multiple payments requested and this time not even paying the subscription and just withholding the money, if the bank is actually holding their money

Let me know when you know!