a year ago
I mentioned this previously with the 499 error, but we're still encountering it across all of our projects. All of our projects are hosted in US-WEST. I initially thought it was just the core API endpoint, but overnight we experienced the same timeout error across everything.
25 Replies
This issue has only started occurring recently and has never happened before.
a year ago
project Id is very applicable here please
I currently monitor these using Uptime Kuma and a NodePing server, and both report errors at the exact same time.
a year ago
can you tell me what those IDs are for exactly?
a year ago
okay thank you, will look into this when I'm back at my laptop
Thanks! Let me know— I can move the projects to a different region to see if that resolves the issue. I'll wait until you let me know how you'd like to proceed.
a year ago
for the first app, it looks like you are running into limitations with how you have your app configured, blocking code, not enough uvicorn workers, etc
The only reason I'm asking is that I'm experiencing timeouts on all of them around the same time.
a year ago
are they still happening right now?
a year ago
we haven't had any issues during that time, so it would have to be issues with your applications
a year ago
all green from our side on the monitors
Hmm, alright. I'll continue investigating and run some additional tests. The code has been running smoothly for over a year, but this issue has only started occurring in the past month and a half.
a year ago
sounds good, let me know what you find!
