2 months ago
Dear Railway Support Team,
I am writing to request outbound egress access for my LIMS application to send emails via Gmail SMTP.
Project Details:
- Project ID: **********
- Environment: production
- Service Name: ***
Request Details:
- Host: smtp.gmail.com
- Ports: 587 (TLS) and 465 (SSL)
- Purpose: Send transactional emails from Django multi-tenant application
- Expected Volume: Daily email notifications to users
Configuration:
- Email Service: Gmail SMTP
- Authentication: App Password (OAuth2)
- Protocol: TLS/SSL
Please approve this request so we can enable email functionality in our production environment.
Thank you for your assistance.
Best regards,1 Replies
2 months ago
Your workspace is on the Hobby plan, and outbound SMTP is only available on the Pro plan and above. To use Gmail SMTP (ports 587/465), you would need to upgrade to Pro at https://railway.com/account/billing, then redeploy your service for the change to take effect. Alternatively, you can use a transactional email service with an HTTPS API (such as Resend, SendGrid, or Postmark) which works on all plans. More details are in our outbound networking docs.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago