abeecb1e-76d2-4680-a353-53c6614e1ff9

what is the current deployment status of mongo?

Its currently crashed

can you send the build logs of the mongo service please -

sure. here you go. thanks for your help

1235384625325674516

whats the source of the mongo service? (check its settings)

Im not sure if I understand the question. Do you need the connection string?

check its settings then you will be able to answer the question 🙂

ah i see, my bad. the source is mongo

can you send a full screenshot of your project canvas

is this what you are looking for?

looks like you may have ran railway up while linked to the mongo service instead of the toothpaste service

go into the mongo service and find the latest deployment that says mongo on it and use that deployment's 3-dot menu to redeploy

Okay that seems to have fixed part of the issue, thank you. MongoDB does not seem to be crashing and the build logs are no longer producing any error messages. I am still getting the buffering timed out message. I will try to run my site locally with a separate mongo database to see if the issue is with the database or with my code

okay let me know how that goes and then we will go from there

huh, so i am getting this when i try to login. when i switch browsers both are unable to load past the login page. it looks like the website is currently up though. and i think it would be bigger news if mongodb servers were actually down. so im not sure

so you are using atlas when developing locally?

looks like they are actually having issues https://status.mongodb.com/

just trying to understand why you have mongo deployed on railway, yet are still using atlas?

im trying to figure out if the problem is with railway or with mongodb. i was having issues with railway, so im switching to atlas, to see if that improves things

well atlas is not happy right now, try using mongo on railway now that is not crashed

okay, that is why i came here initially

so let me know how connecting to railway hosted mongo goes

its not going well. im getting an error saying

Operation toothpastes.findOne() buffering timed out after 10000ms

can you show me your code that starts the mongo client?

sure, here you go

const dotenv = require('dotenv');

var app = express();
dotenv.config();

const mongoose = require('mongoose');
mongoose.set("strictQuery", false);
const mongoDB = process.env.MONGO_URL;

main().catch((err) => console.log(err));
async function main() {
  await mongoose.connect(mongoDB);
};

your toothpaste service, does it have a MONGO_URL service variable?

it does

I just checked, and it points to the railway database, so i dont think that is the issue

is that buffering error the only error you get?

ive managed to get it to work. thank you for your help

oh that's great, what was the issue?

im honestly not entirely sure

it just started working again

that's the worst kind of fixed

hahaha yeah

anyway thanks again for the help. a job like yours would require an extremely patient personality so kudos to you

happy to help!