Our server is down
ricardomacario
PROOP

18 days ago

Hi Railway team, our SaaS is down.

I'm able to connect to MySQL. But can't reach my server via our domain (confirmafy.com)

Cloudflare is indicating a problem with the Host.

We haven't made any changes and we're fairly confident this is a Railway issue.

42 Replies

ricardomacario
PROOP

18 days ago

Ok we had to do a rebuild and it fixed the problem.

Very weird as we haven't experienced that before


samkotlove
PRO

18 days ago

@rickitan Are you still able to? we arent able to see our app either and the railway dashboar dis odnw


ricardomacario
PROOP

18 days ago

Hey Sam, we're back online. We did a redeploy


ricardomacario
PROOP

18 days ago

But it was Railway's definitely fault


samkotlove
PRO

18 days ago

Seems every other day at this point


samkotlove
PRO

18 days ago

But i can't even get into the dashboard


ricardomacario
PROOP

18 days ago

My Dashboard is loading correctly.

But there's definitely some weird stuff going on


isaiahbuilds
PRO

18 days ago

our service is down


samkotlove
PRO

18 days ago

Any idea if there's a way to ping the Railway team?


eejit
HOBBY

18 days ago

I'm sure they are aware of the issue seeing as absolutely everything is down


samkotlove
PRO

18 days ago

There's no indication of that...


samkotlove
PRO

18 days ago

@Medim @Fragly


eejit
HOBBY

18 days ago

If they are unaware that all of their public-facing services are down then I would be extremely concerned about their internal monitoring.


eejit
HOBBY

18 days ago

No harm in pinging, I just wouldn't be too surprised if you don't get an immediate response as they are probably dealing with the issue. Maybe my hopes are too high though 🙃


samkotlove
PRO

18 days ago

I would think raising $100M would give them enough resources to monitor support channels and be able to update their status page


samkotlove
PRO

18 days ago

But maybe my hopes are too high too


samkotlove
PRO

18 days ago

Back up on our end fwiw


eejit
HOBBY

18 days ago

Same here, looks to be resolved. How peculiar!


skortchmark9
HOBBY

18 days ago

came back for a sec, now hanging again


samkotlove
PRO

18 days ago

yeah ugh


isaiahbuilds
PRO

18 days ago

not back up for me


18 days ago

what region are your deployments currently running?


18 days ago

everything seems to be ok


skortchmark9
HOBBY

18 days ago

i believe east


samkotlove
PRO

18 days ago

image.png

Attachments


skortchmark9
HOBBY

18 days ago

also i can't even load the railway dashboard, idk what region that's hosted in


eejit
HOBBY

18 days ago

East for me, I cannot even load railway.com/dashboard though


eejit
HOBBY

18 days ago

Same for station.railway.com


18 days ago

dashboard and station are loading fine


skortchmark9
HOBBY

18 days ago

image.png

Attachments


18 days ago

I've raised this info to the team


skortchmark9
HOBBY

18 days ago

url.jpeg

Attachments


skortchmark9
HOBBY

18 days ago

thank u


eejit
HOBBY

18 days ago

Yep same here

Screenshot_2026-05-04_at_1.23.31_PM.png

Attachments


ricardomacario
PROOP

18 days ago

since mine got fixed it has stayed up (we're in us-west)


samkotlove
PRO

18 days ago

we're back up again


18 days ago

everything working as expected?


18 days ago

incident is now marked as resolved


eejit
HOBBY

18 days ago

Seems fine on my end, thank you!


skortchmark9
HOBBY

18 days ago

same


18 days ago

Should be fixed now, sorry! Try again?


onomeakpobaro
PRO

18 days ago

can someone reply my thread


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