Our server is down
ricardomacario
PROOP

2 months ago

Hi Railway team, our SaaS is down.

I'm able to connect to MySQL. But can't reach my server via our domain (confirmafy.com)

Cloudflare is indicating a problem with the Host.

We haven't made any changes and we're fairly confident this is a Railway issue.

42 Replies

ricardomacario
PROOP

2 months ago

Ok we had to do a rebuild and it fixed the problem.

Very weird as we haven't experienced that before


samkotlove
PRO

2 months ago

@rickitan Are you still able to? we arent able to see our app either and the railway dashboar dis odnw


ricardomacario
PROOP

2 months ago

Hey Sam, we're back online. We did a redeploy


ricardomacario
PROOP

2 months ago

But it was Railway's definitely fault


samkotlove
PRO

2 months ago

Seems every other day at this point


samkotlove
PRO

2 months ago

But i can't even get into the dashboard


ricardomacario
PROOP

2 months ago

My Dashboard is loading correctly.

But there's definitely some weird stuff going on


isaiahbuilds
PRO

2 months ago

our service is down


samkotlove
PRO

2 months ago

Any idea if there's a way to ping the Railway team?


eejit
HOBBY

2 months ago

I'm sure they are aware of the issue seeing as absolutely everything is down


samkotlove
PRO

2 months ago

There's no indication of that...


samkotlove
PRO

2 months ago

@Medim @Fragly


eejit
HOBBY

2 months ago

If they are unaware that all of their public-facing services are down then I would be extremely concerned about their internal monitoring.


eejit
HOBBY

2 months ago

No harm in pinging, I just wouldn't be too surprised if you don't get an immediate response as they are probably dealing with the issue. Maybe my hopes are too high though 🙃


samkotlove
PRO

2 months ago

I would think raising $100M would give them enough resources to monitor support channels and be able to update their status page


samkotlove
PRO

2 months ago

But maybe my hopes are too high too


samkotlove
PRO

2 months ago

Back up on our end fwiw


eejit
HOBBY

2 months ago

Same here, looks to be resolved. How peculiar!


skortchmark9
HOBBY

2 months ago

came back for a sec, now hanging again


samkotlove
PRO

2 months ago

yeah ugh


isaiahbuilds
PRO

2 months ago

not back up for me


2 months ago

what region are your deployments currently running?


2 months ago

everything seems to be ok


skortchmark9
HOBBY

2 months ago

i believe east


samkotlove
PRO

2 months ago

image.png

Attachments


skortchmark9
HOBBY

2 months ago

also i can't even load the railway dashboard, idk what region that's hosted in


eejit
HOBBY

2 months ago

East for me, I cannot even load railway.com/dashboard though


eejit
HOBBY

2 months ago

Same for station.railway.com


2 months ago

dashboard and station are loading fine


skortchmark9
HOBBY

2 months ago

image.png

Attachments


2 months ago

I've raised this info to the team


skortchmark9
HOBBY

2 months ago

url.jpeg

Attachments


skortchmark9
HOBBY

2 months ago

thank u


eejit
HOBBY

2 months ago

Yep same here

Screenshot_2026-05-04_at_1.23.31_PM.png

Attachments


ricardomacario
PROOP

2 months ago

since mine got fixed it has stayed up (we're in us-west)


samkotlove
PRO

2 months ago

we're back up again


2 months ago

everything working as expected?


2 months ago

incident is now marked as resolved


eejit
HOBBY

2 months ago

Seems fine on my end, thank you!


skortchmark9
HOBBY

2 months ago

same


2 months ago

Should be fixed now, sorry! Try again?


onomeakpobaro
PRO

2 months ago

can someone reply my thread


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