3 months ago
Is there a Railway outage or incident. Our users are reporting that they can't login to our Web Portal. I tried just now and it spins round and round then eventually returned an error message "upstream error".
2 Replies
3 months ago
Your hoskin-web-portal service is currently running and responding normally, with successful login, MFA verification, and API requests all returning 200 responses in the recent logs. The "upstream error" you experienced appears to have been transient. If the issue returns, please reply here with the exact time it occurs so we have a narrower window to investigate.
3 months ago
This thread has been marked as private. Any further activity in this thread will only be visible to you and Railway employees.
Status changed to Awaiting User Response Railway • 3 months ago
Railway
Your hoskin-web-portal service is currently running and responding normally, with successful login, MFA verification, and API requests all returning 200 responses in the recent logs. The "upstream error" you experienced appears to have been transient. If the issue returns, please reply here with the exact time it occurs so we have a narrower window to investigate.
3 months ago
This issue is occurring right now, 12.34pm. I still can't login, neither can any of our users. Please investigate.
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • 3 months ago
Status changed to Solved luana-hoskin • 3 months ago