a year ago
Dear Railway Team,
I recently upgraded my project to the Pro plan to use the static outbound IP feature. Although the feature is activated in my console and I have redeployed the project, the actual outbound IP address still differs from the assigned static IP.
Could you please help me resolve this issue?
4 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hi there,
In the service you linked, you have not enabled static outbound IPs:
Best,
The Railway Team
Attachments
Status changed to Awaiting User Response Railway • 12 months ago
Status changed to Solved sarahkb125 • 12 months ago
sarahkb125
Hi there, In the service you linked, you have not enabled static outbound IPs:  Best, The Railway Team
a year ago
I have enabled IP static in my console as i mentioned but still have the same problem
i have attached the picture of my console
Attachments
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
What's the actual outbound IP address?
Where are you seeing this IP address come up?
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 11 months ago