Outbound SMTP connections to Hostinger time out on Hobby plan
farhan-ansari-09
HOBBYOP

12 days ago

Hello Railway Support,

I am using a Railway Hobby plan and my production service cannot send emails through Hostinger SMTP.

My SMTP configuration is:

Host: smtp.hostinger.com

Port: 465 (SSL)

Alternative port tested: 587 (TLS)

I tested the connection directly from the Railway service console.

Results:

DNS resolution:

SUCCESS

TCP connection to smtp.hostinger.com:465:

TIMEOUT

TCP connection to smtp.hostinger.com:587:

TIMEOUT

TCP connection to the same IPv4 address on port 443:

SUCCESS

The application logs show:

Email notification failed: [Errno 101] Network is unreachable

Direct socket testing from the Railway container also gives:

TimeoutError: timed out

This occurs before SMTP authentication, so the issue does not appear to be related to my SMTP username/password or Django configuration.

Could you please check whether outbound SMTP connections on ports 465 and 587 are restricted for my Hobby service?

If there is a Railway networking restriction, please confirm it and let me know if there is a way to enable outbound SMTP.

Thank you.

Solved

1 Replies

Railway
BOT

12 days ago

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation: Outbound Networking


Status changed to Awaiting User Response Railway 12 days ago


Railway
BOT

5 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 5 days ago


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