Outside requests receiving HTTP 502 Bad Gateway
alex-wirebee
PROOP

2 years ago

Between 14:37-14:40 UTC, external (webhooks) requests hitting our api deployed in Railway were receiving HTTP 502 Bad Gateway errors. Looking through our logs, the service was working normally. Are you able to see what the logs from Railway say as far as what our service was responding?

Project ID: bffee644-ec55-4122-9e19-fee98c401647

Service ID: bbf223dd-a2e6-4b7c-bd55-1dfac13e263a

URL: https://railway.app/project/bffee644-ec55-4122-9e19-fee98c401647/service/bbf223dd-a2e6-4b7c-bd55-1dfac13e263a

14 Replies

2 years ago

you can view your HTTP logs from the HTTP logs tab -

1291831777400324106


2 years ago

for 502 errors you will get a response details attribute that will give you more information.


2 years ago

on the railway side of things, we gave the exact same http logs so we wouldn't be able to give you more information than you already have.


lawrencejob
PRO

2 years ago

I'm experiencing these with all of my deployments right now, but I just deployed, so it might be my fault - weird coincidence, though...


lawrencejob
PRO

2 years ago

Actually, one service I didn't deploy to is sleeping and won't wake, but returns 502:

I'm not sure if anything I've done could have caused this

Project a9501682-52df-46aa-8570-8336298bf231

Service e39bede1-e900-454d-ab92-afc6df4114a2


alex-wirebee
PROOP

2 years ago

I will check it out, thanks


2 years ago

lawrencejob, please don't hijack other user's threads, open your own.


lawrencejob
PRO

2 years ago

My apologies @brody - at the time I thought it was related and would be worse to create more threads. It was not my intention to distract from Alex's issue. I am new to the user-support-in-public model and I will reflect on your advice.


alex-wirebee
PROOP

2 years ago

How do I get the HTTP logs for previous day? It looks like that tab only lets me scroll up so far


2 years ago

http logs would be for that particular deployment


alex-wirebee
PROOP

2 years ago

Right, deployment happened 10/2 at 00:14, looking at that deployment's HTTP logs I can only scroll up to 10/14 18:16, how do I get the older logs?


2 years ago

It seems they would not be available


alex-wirebee
PROOP

2 years ago

can they be made available? or can I find them in another place?


2 years ago

Sorry but thats not something we can provide at this time


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