Outside requests receiving HTTP 502 Bad Gateway
alex-wirebee
PROOP

a year ago

Between 14:37-14:40 UTC, external (webhooks) requests hitting our api deployed in Railway were receiving HTTP 502 Bad Gateway errors. Looking through our logs, the service was working normally. Are you able to see what the logs from Railway say as far as what our service was responding?
Project ID: bffee644-ec55-4122-9e19-fee98c401647
Service ID: bbf223dd-a2e6-4b7c-bd55-1dfac13e263a
URL: https://railway.app/project/bffee644-ec55-4122-9e19-fee98c401647/service/bbf223dd-a2e6-4b7c-bd55-1dfac13e263a

14 Replies

brody
EMPLOYEE

a year ago

you can view your HTTP logs from the HTTP logs tab -

1291831777400324000


brody
EMPLOYEE

a year ago

for 502 errors you will get a response details attribute that will give you more information.


brody
EMPLOYEE

a year ago

on the railway side of things, we gave the exact same http logs so we wouldn't be able to give you more information than you already have.


lawrencejob
PRO

a year ago

I'm experiencing these with all of my deployments right now, but I just deployed, so it might be my fault - weird coincidence, though...


lawrencejob
PRO

a year ago

Actually, one service I didn't deploy to is sleeping and won't wake, but returns 502:

I'm not sure if anything I've done could have caused this

Project a9501682-52df-46aa-8570-8336298bf231

Service e39bede1-e900-454d-ab92-afc6df4114a2


alex-wirebee
PROOP

a year ago

I will check it out, thanks


brody
EMPLOYEE

a year ago

lawrencejob, please don't hijack other user's threads, open your own.


lawrencejob
PRO

a year ago

My apologies @brody - at the time I thought it was related and would be worse to create more threads. It was not my intention to distract from Alex's issue. I am new to the user-support-in-public model and I will reflect on your advice.


alex-wirebee
PROOP

a year ago

How do I get the HTTP logs for previous day? It looks like that tab only lets me scroll up so far


brody
EMPLOYEE

a year ago

http logs would be for that particular deployment


alex-wirebee
PROOP

a year ago

Right, deployment happened 10/2 at 00:14, looking at that deployment's HTTP logs I can only scroll up to 10/14 18:16, how do I get the older logs?


brody
EMPLOYEE

a year ago

It seems they would not be available


alex-wirebee
PROOP

a year ago

can they be made available? or can I find them in another place?


brody
EMPLOYEE

a year ago

Sorry but thats not something we can provide at this time


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