a month ago
Could I please move my payment date? To the 20th September? I’ve had no business this month so struggling to make payment , my apologies . There’s services which are now offline on my site I was wondering if these could please be restored as to give me chance to gather the funds to pay this
1 Replies
a month ago
This thread has been marked private. We're not able to move payment dates manually. Your subscription was cancelled after the outstanding invoices went unpaid past the grace period, and your card on file was declined for insufficient funds on each retry. You have two open invoices ($46.97 and $23.08) that need to be paid before you can resubscribe. You can pay them directly here: Invoice $46.97 and Invoice $23.08. Once both are settled, you can create a new subscription from your billing page to bring your services back online.
Status changed to Awaiting Railway Response Railway • 30 days ago
Status changed to Awaiting User Response brody • 29 days ago
23 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 23 days ago