Paid account can’t create new projects – “Cannot read properties of undefined (reading 'id')

fulcrumagent
HOBBY

2 months ago

Hi Railway Team,

I’ve just upgraded to the $5/mo plan, but I’m unable to create any new projects. Every time I try, I get:

“Cannot read properties of undefined (reading 'id')”

It’s been over 24 hours with this issue, and I seem to have “ghost” or pending-delete projects clogging up my limit from previous failed attempts. I need all projects wiped or reset so I can use my paid plan ASAP. I've deleted everything manually that I can, and it's still doing this.

Please help urgently—I’m a paid user and my Discord bot for community moderation must stay online.

Thank you!

Solved

1 Replies

fulcrumagent
HOBBY

2 months ago

…I have no project ID. It won't let me create them…


2 months ago

!t


2 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response uxuz 2 months ago


2 months ago

Responded in the other thread.


Status changed to Awaiting User Response Railway 2 months ago


Status changed to Solved ray-chen 2 months ago