8 months ago
Hello Railway Support Team,
I have paid $5 for the Hobby Plan (see attached invoice), but I still cannot access the features of the Hobby Plan. When I try to subscribe, the system asks me to pay again and shows a “PaymentError: Your card has insufficient funds” message, even though I have already made the payment.
Could you please check my account and help me activate the Hobby Plan?
My account email: [lochinbekabdiyev9@gmail.com]
Invoice number: [011945470003]
Thank you for your assistance!
1 Replies
8 months ago
It looks like it was canceled somehow? I've refunded the charge for you. You should be able to resubscribe
Please let me know if you have any more issues
Status changed to Awaiting User Response Railway • 8 months ago
6 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 6 months ago