Paid Hobby plan but still showing Free Trial (billing not updated)
m1h4el
FREEOP

2 months ago

Hi Railway team,

I just upgraded to the Hobby plan, but my account is still showing as Free Trial. Because of this, I can’t redeploy my database.

  • In the Billing section, no payment is reflected.

  • However, I did receive the invoice by email (Gmail) confirming the charge from Railway.

  • I noticed in Central Station that other users have reported the same issue, so it doesn’t seem to be an isolated case.

Could you please help me activate the Hobby plan correctly on my account?

Thanks in advance for your support.

1 Replies

brody
EMPLOYEE

2 months ago

Hello,

You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.

To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans

Best regards,

The Railway Team

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