Passkey reset request
Anonymous
FREEOP

15 days ago

I no longer have access to the device holding the passkey, and I don't have my recovery codes.

For GitHub verification, I've created the public repository as per your standard process:

https://github.com/temperror3/Railway-Passkey-Reset

Solved

3 Replies

Railway
BOT

15 days ago

Your account does not currently have any passkeys enabled, so there is nothing to remove. You should be able to sign in normally using your existing login method.


Status changed to Awaiting User Response Railway 15 days ago


Anonymous
FREEOP

15 days ago

This issue is not related to this account. It is for the account associated with this GitHub repository: https://github.com/temperror3/Railway-Passkey-Reset.

That account has a passkey enabled, which I have forgotten, and I’m no longer able to log in. I’ve already tried signing in using Google and the magic link, but neither worked.

Could you please help me recover access to that account?

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Attachments


Status changed to Awaiting Railway Response Railway 15 days ago


Railway
BOT

15 days ago

The passkey reset needs to be verified against the account that actually has it enabled, and this thread is tied to a different account. To proceed, please email us at support@railway.com from the email address on the account that needs the passkey removed, so the request ties to the correct account and verification can run there.


Status changed to Awaiting User Response Railway 15 days ago


Status changed to Solved Anonymous 15 days ago


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