Payment after pay failed
javiermarcon
PROOP

10 months ago

My card was out of credit and I didn´t realize before, so the payment attempts failed. When I hit the pay button, it asks me for the credit card information and doesn't let me choose the credit card that is specified for billing. Sice that is a company credit card and I don't have the information, and the person that has the card data doesnt have access to railway, how can be paid using the specified card without having to enter again the card information you already have?

Solved

4 Replies

javiermarcon
PROOP

10 months ago

Can I hit the pay button and send by mail the resulting link so another person can pay it without having access to the railway workspace?


You can add them to the team and we can waive their cost so they can manage the team.


Status changed to Awaiting User Response Railway 10 months ago


javiermarcon
PROOP

10 months ago

When we attempt to pay, it always says payment rejected. How can I specify the billing postal code in order to avoid card rejection?


Status changed to Awaiting Railway Response Railway 10 months ago


I don't see an error on our side about the postal code, the error that we are getting from the card is the fact that it seems to have insufficient funds. Can you rectify that so the payment goes through?


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 4 months ago


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