Payment and reactivation.
michael-lyon
FREEOP

2 months ago

Please I need to be able to tenable my services. I paid what was due yet I can’t access or enable my services.

I can send the receipt if need. Please help

I just double checked and I can see a void payment

$10 Bounty

3 Replies

uxuz
MODERATOR

2 months ago

Hey, you may need redeploy your services. Can you elaborate more on the void payment, you may have only paid an outstanding (old) invoice and have to upgrade to a paid plan again to use Railway.

aldrin2002
FREE

2 months ago

so do i need to pay again to deploy my services? because the first payment is the old invoice and not the latest?

uxuz
MODERATOR

2 months ago

This is correct, if you paid an outstanding (old) invoice, then you will have to subscribe to a plan again.

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