Payment Cancellation
assassinmaniac
HOBBYOP

5 months ago

Hi everyone

I previously had a Pro plan but forgot to switch it back to the Hobby plan before the new billing cycle started. As a result, the new cycle has begun and I’m seeing a $20 charge for the Pro seat — even though I’ve already deleted all of my projects and services.

I’ve now switched my plan back to Hobby, but I want to confirm:

Will I still be charged for the Pro seat if I don’t upload or use any cloud services?

If so, I’d like to know how to stop the charges moving forward and ensure I won’t be billed again for the Pro seat.

Thanks in advance for your help!

Let me know if you’d like to add any specific billing ID or account email (if the forum allows private messages).

Solved

2 Replies

Railway
BOT

5 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


david
EMPLOYEE

5 months ago

You may request a refund in Account Settings, thanks


Status changed to Awaiting User Response Railway 5 months ago


Status changed to Solved david 5 months ago


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