Hello Railway Support Team,

I hope you are doing well.

I’m writing regarding my Railway project. I have paid $5 for the Hobby plan, and I have a payment receipt, but unfortunately the website is still not working.

It seems that the server or plan might not have been activated correctly after the payment.

Project name: BPN_teletime
Account email: bekjanabdulzhanov@gmail.com
Payment date: 21.01.2026 Kyrgyzstan date
Payment amount: $5 (Hobby plan)

I can provide the payment receipt and any additional information if required.

Could you please check the payment status and help activate the service?

Thank you very much for your assistance.