a month ago
Hello,
I’ve completed the payment, but my plan is still not active. I’m attaching the payment proof for your reference. Kindly check and activate the plan at the earliest.
Attachments
1 Replies
a month ago
The $5.00 payment that went through today settled an overdue balance from your previous billing period (Jul 14 - Aug 14), not a new subscription. Your Hobby plan was cancelled when that invoice originally went unpaid, and paying it afterward clears the debt but does not reactivate the plan. The invoice you attached (VYLEX41O-0006) was a new subscription attempt that was voided. To get back on the Hobby plan, you can resubscribe from your workspace billing page.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago