Hello Railway Support Team,

I'm experiencing a critical payment issue that has resulted in all my projects going offline.

Previously, I was unable to use my card for payment and was required to purchase credits instead. I saw advice in one of your support threads recommending that users with card payment issues should opt out and then opt back in to resolve the problem. Following this advice, I cancelled my subscription and attempted to opt back in.

While my card was successfully charged for a pending invoice I had, it's now being declined for the new subscription. As a result, all my projects are currently down.

I need urgent assistance to:

1. Resolve the card payment issue

2. Restore my projects as soon as possible

Please advise on how to proceed or what information you need from me to resolve this matter quickly.

Thank you for your help,

Benard Ronoh