PAYMENT ISSUES
rockteapl
HOBBYOP

2 years ago

I paid my outstanding on Railway about $8.45, the payment was successful, yet my dashboard still displays like i haven't made my payment. Hence i can't redeploy, which means i'm loosing money.

11 Replies

brody
EMPLOYEE

2 years ago

the help threads here on discord are still only community support, as I said on the community forms, there isn't anything the community can do for you here unfortunately.

please wait for a response to your billing email that you sent.


rockteapl
HOBBYOP

2 years ago

ok


rockteapl
HOBBYOP

2 years ago

thanks


brody
EMPLOYEE

2 years ago

I'd strongly recommend that when this is sorted you upgrade to pro


rockteapl
HOBBYOP

2 years ago

Lesson learnt man. Definitely


brody
EMPLOYEE

2 years ago

if you are generating revenue from a service hosted on railway, that is no longer a hobby usecase


rockteapl
HOBBYOP

2 years ago

Yes i get that now. Lesson Learnt


brody
EMPLOYEE

2 years ago

and again, sorry this is happening


rockteapl
HOBBYOP

2 years ago

It's fine man. Thanks for the swift response.


pipisasa
PRO

2 years ago

Hello, we have payment issues


pipisasa
PRO

2 years ago

im trying to pay


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