58222ddc-e156-4d60-bdb4-d8fe7b334721

Can anyone help me please!!!

My plan was PRO

And now it is showing me that my TEAM plan is FREEE

and i am out of resources limits

When im trying to pay with card its showing me an error

I was using Railway more than a year with PRO plan

I Dont know what is going on

if we don't fix this we will have a big problem becouse all our business is on Railway servers

Can we just dump our database? While fixing this problem??

I think it is problem with STRIPE

!t

How we can dump our database if it is freezed???

you can't unfortunately

I can't see our monthly usage

the team will get you sorted out when they are available

it's currently the weekend unfortunately

I just created new PRO Plan Team

and transfer all my projects to it

and it helped

thats one way

For some reason payment not working in my old team billing

One of your teams were banned. Can you share what you're hosting on Railway?

We hosting Admin panel and site for food delivery service

For what reson,

Sorry, but we are not hosting any Card Testing Services

Apologies for the inconvenience, looks like you got caught up in our automated fraud systems.

I've unbanned your other team, but now that you've created a new one I think you should be good to go?

Thank you! @Ray