Payment made was debited but and emailed invoice but not reflected yet
realquiid
FREEOP

a month ago

Hi ,

I made a payment for the Hobby Plan about an hour ago, but my account still shows the message: As a result, I’m unable to continue my work because the system hasn’t yet updated my plan status.

Could you please verify that the payment has been processed and ensure that my account is correctly upgraded to the Hobby Plan?“Your trial has expired.”

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1 Replies

uxuz
MODERATOR

a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response uxuz about 2 months ago


brody
EMPLOYEE

a month ago

Hello,

You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.

To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans

Best regards,

The Railway Team


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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