3 months ago
I paid $5 and the money showed that it was withdrawn and gave me a receipt, but it still hasn't been credited to my account. Can this problem be solved?
5 Replies
3 months ago
Your $5 payment on 2026-05-11 UTC settled an overdue invoice from a previous billing period, but your subscription had already been cancelled due to a missed payment before that. Paying the overdue invoice clears the balance owed but does not automatically reactivate your plan. To get back on the Hobby plan, you'll need to resubscribe from your workspace billing settings.
Status changed to Awaiting User Response Railway • 3 months ago
Railway
Your $5 payment on 2026-05-11 UTC settled an overdue invoice from a previous billing period, but your subscription had already been cancelled due to a missed payment before that. Paying the overdue invoice clears the balance owed but does not automatically reactivate your plan. To get back on the Hobby plan, you'll need to resubscribe from your [workspace billing settings](https://railway.com/account/billing).
3 months ago
So, do I need to make a payment of $5 again and only then will it start working, or not?
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled. To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page.
Status changed to Awaiting User Response Railway • 3 months ago
Railway
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled. To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's [plans page](https://railway.com/workspace/plans).
3 months ago
What do I need to do and where do I click to get back to the plan you're talking about?
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
You can resubscribe to the Hobby plan by visiting railway.com/workspace/plans and selecting the Hobby plan from there.
Status changed to Awaiting User Response Railway • 3 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 2 months ago