7 months ago
My app worked in the past months, and the cert expired at oct. 18
I have checked the dashboard in Railway and it says that the cert is issuing, but it's been 2 days since oct. 18.
How can I know what's wrong and fix this?
7 Replies
7 months ago
What is the domain in question?
7 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
7 months ago
Hello,
We have identified and fixed an issue where a small subset of wildcard domains would fail to verify before issuing a certificate.
So this won't happen going forward, but for an immediate resolution, you can remove and re-add the domain.
hey @Wei, I resolved your certificate for you. No need to remove and re-add the domain. I triggered a manual renewal.
Sorry about that issue. We have monitoring in place for this but it was a specific edge condition that occured making our monitors delayed in detecting this.
7 months ago
✅ The ticket Certificate Validation Problem has been marked as completed.
7 months ago
!s
Status changed to Solved brody • 7 months ago