24 days ago
My app worked in the past months, and the cert expired at oct. 18
I have checked the dashboard in Railway and it says that the cert is issuing, but it's been 2 days since oct. 18.
How can I know what's wrong and fix this?
2 Replies
24 days ago
What is the domain in question?
*.jump.getpochi.com @Brody
22 days ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
22 days ago
Hello,
We have identified and fixed an issue where a small subset of wildcard domains would fail to verify before issuing a certificate.
So this won't happen going forward, but for an immediate resolution, you can remove and re-add the domain.
hey @Wei, I resolved your certificate for you. No need to remove and re-add the domain. I triggered a manual renewal.
Sorry about that issue. We have monitoring in place for this but it was a specific edge condition that occured making our monitors delayed in detecting this.
22 days ago
✅ The ticket Certificate Validation Problem has been marked as completed.
20 days ago
!s
Status changed to Solved brody • 20 days ago