Plan maxed out after 10 days
bonquiz
FREEOP

5 months ago

Hi,

since yesterday im experiancing problems with my deployments. Today my trial plan says its maxed out however i started my trial about 10 days ago.

My services show as running, but i cannot reach them.

any help?

4 Replies

Railway
BOT

5 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Railway

Hello! We're acknowledging your issue and attaching a ticket to this thread. We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket. Please reply to this thread if you have any questions!

evanmassi
FREE

5 months ago

I'm experiencing something similar except my first deployment was only 5 days ago and was barely using a few cents a day. I'm assuming this is related to all the metrics issues I'm seeing. Server/db appear to still be active so maybe it's just the display for the billing that's incorrect?


Railway
BOT

5 months ago

✅ The ticket Metrics unavailable has been marked as completed.


Railway

Hello! We're acknowledging your issue and attaching a ticket to this thread. We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket. Please reply to this thread if you have any questions!

neddinn
HOBBY

3 months ago

I just paid my usage based invoice 10 days ago. I normally pay once a month. I tried subscribing to pro and now I'm told I need to pay again.


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