Plan Wasn't Activated after payment
jishan76
TRIALOP

a year ago

Hello team, please check my account and invoice. I paid for the hobby plan but it wasn't activated after payment

Invoice Id: #A19F5C03-0003

20 Replies

a year ago

you paid an old invoice, you need to now sign up for the current month


jishan76
TRIALOP

a year ago

but there was no due how it appeared


a year ago

im sorry but i dont understand what you mean


jishan76
TRIALOP

a year ago

I didn't use the railway from October


jishan76
TRIALOP

a year ago

And it still took 5$ for no reason


a year ago

railway is a subscription service, same way you'd still have to pay for netflix or spotify even if you didnt watch any tv or listen to any music


jishan76
TRIALOP

a year ago

Bro i paid the month i used . And when it expired i didn't use it


jishan76
TRIALOP

a year ago

Check my projects were removed 4 weeks ago when it expired

1302504287234166800


a year ago

your last invoice does indeed have usage


a year ago

but again, railway is a monthly subscription service, even if you didnt have anything running, you still have to pay for the subscription


jishan76
TRIALOP

a year ago

Then unless i pay how it can use assets?


a year ago

you pay


a year ago

railway is a paid service


jishan76
TRIALOP

a year ago

i have to shift to another bro this way it means if i don't use railway for 6 months , i have to pay 30$ to use it again,


a year ago

no, your subscription was canceled by our systems


jishan76
TRIALOP

a year ago

I haven't run any projects since my last subscription expired. You may check my existing projects


a year ago

im sorry but i dont see the relevance


jishan76
TRIALOP

a year ago

Ok thank you if you have nothing to do


a year ago

you paid an October invoice, it is now November


jishan76
TRIALOP

a year ago

shame bro good bye


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