You can go to your account's Plans tab (scroll down) and click on Downgrade to Hobby

yes i did it thanks

but i found that railway takes from my account 16 dollars

i want to know why ??

I'm not 100% sure, did it lower your estimated bill? Perhaps it was an early bill (which happens sometimes if Railway is iffy about your accounts validity)

I see you opened up a new thread, would you prefer to continue there then?

lets continue here

i will share with u

look the 43 dollars is for the current plan month wich i paied it before one day

and the second day there was 16 dollars by mistake and i dont know why

u get what im saying ?

look

can anyone help ???

sorry I'm in class, does clicking View and seeing what you were billed for give you any clues?

That's just the $20 Pro plan subscription minus the unused days. If you subscribed on May fourth, you won't be charged for those three days you weren't subscribed for during the first month only.

i only subscribed for 1 hour , this dosent even make sence to take from me 16 dollars man

hey, i'll be looking into this issue when i have some spare time, though it may be within a few days from now

okay thanks , i will wait for ur response

you where issued $12.31 in credits to cover the downgrade

as you can see in the screen shot it was 16,43

also where is is the information in railway to tell me that the downgrade cost money !??

this is the the first time that i hear about this

also over all it was for a bit of time and it was a mistake

how this small call to action button cost money !??

while the credits were already issued for the downgrade, I'd rather just resolve this for you quickly. I've gone ahead and refunded the full $16.43 back to your card. You should see that back on your original payment method within 5 - 10 business days.

okay thanks a lot Brody

no problem

!s

@Brody nothing was refunded to my bank account i chekced today and i found nothing

Duchess was only a tiny bit late on that

(What happened was brody marked the thread as solved a month ago, but the bot didn't get triggered, and I think your new message finally triggered it. I unlocked the thread again so you can respond to Brody if Brody responds)

yeah thanks a lot

brody said that the money will be refunded 5-10 days but since that day nothing was refunded @Brody

The refund has went though on our side without issue, you will need to contact your bank now, here is the ARN number -

24000775128100018401259

thanks a lot Brody