Having looked into this, the issue appears to be in your application code or configuration rather than the Railway platform itself, which puts it outside what Railway support can resolve directly.

This is exactly the kind of problem the Railway community is good at, so we'd like to open your thread as a community bounty. Railway pays a bounty to the community member who solves it, and threads like this usually get picked up quickly.

Opening it makes this entire thread public, including everything already posted. Nothing becomes public until you decide. Use the buttons below.

• Open to the community - Before you click, take a moment to edit or remove anything you'd rather not share. The thread becomes publicly visible right away.
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Are you not able to navigate to the Backups tab to restore?

I am. the issue happens after it creates the new postgres instance but it crashes at the point of connection

What’s the error?

Getting this error now

Unfortunately, you can only restore to a point after PITR was enabled.

I make the edit but still it shows this even after accepting

Quick one, is it possible to find the dump file in the PITR and download it?

No, PITR is continuous WAL archiving, not dumps. You can only restore to a specific point in time after PITR was initialized.