12 hours ago
Hi Railway team,
Every serviceCreate on my workspace has been refused since Nov 6 (~07:20 UTC), for 3 days now, with:
"You've hit the service creation limit for new accounts (25 services per day). Contact us at station.railway.com to raise this."
I am on the Hobby plan. I moved my existing services here from an older account and still have 3 services to move. I create far fewer than 25 services per day now, but the refusal never resets.
Could you please raise or reset this limit on my workspace?
Thank you!
7 Replies
12 hours ago
That limit is real. It allows 25 service creations per rolling 24-hour window, so each earlier creation stops counting 24 hours after it was made. Once your earlier creations age out of that window, you'll be able to create services again.
Status changed to Awaiting User Response Railway • about 12 hours ago
9 hours ago
Thanks, but the rolling window does not match what I see. My last successful serviceCreate was on Nov 6 around 07:00 UTC. Since then every serviceCreate is refused with the same message, including today, Nov 9 at 06:19 UTC, more than 70 hours later. Nothing was created in between, so the 24-hour window should have cleared long ago. Could someone on the team please check or reset this limit on my workspace? I only need to create 3 services. Thank you!
Status changed to Awaiting Railway Response Railway • about 9 hours ago
Status changed to Awaiting User Response Railway • about 2 hours ago
2 hours ago
Sorry, posted in the wrong thread. Please ignore.
Status changed to Awaiting Railway Response Railway • about 2 hours ago
2 hours ago
As mentioned earlier in this thread, we aren't able to reset or raise this limit on a Hobby workspace, so service creation on it remains subject to the limit.
Status changed to Awaiting User Response Railway • about 2 hours ago
2 hours ago
Understood, thanks. I'm not asking for more than 25 per day: I can't create even ONE service, and that has been the case for 4 days (last success Nov 6 ~07:00 UTC, still refused today). Two questions so I can plan: 1) since this is the limit "for new accounts", after how many days is my workspace no longer treated as new? 2) do deleted services keep counting in the 24-hour window? Thank you!
Status changed to Awaiting Railway Response Railway • about 2 hours ago
2 hours ago
Every time you attempt to create a service within the window you are preventing the reset, please hold off for a total of 24 hours.
Status changed to Awaiting User Response Railway • about 2 hours ago