22 days ago
Subject: Release custom domains dumailo.com and api.dumailo.com from an
account I can no longer accessHello Railway team,
I would like to request the release of two custom domains so I can attach
them to my current project.
Domains to release:
- dumailo.com
- api.dumailo.com
The situation:
Both domains are still attached to a service on an older Railway account of
mine. That account was created with a Google account I have permanently lost
access to, so I cannot sign in to remove the domains myself.
To be clear: I am NOT requesting access to that account, its data, or its
deployments — only that the two domain names are released so they stop being
reserved. I am happy for the old project to be left untouched or removed at
your discretion.
My current account and project:
-
Account email : dumailo.team@gmail.com
-
Project :
-
Services : dumailo-backend, dumailo-frontend
-
Note : I can add the backend.dumailo.com domain to the backend part of
the project,but I would be very grateful if you could free up not only dumailo.com but also api.dumailo.com.
Proof of domain ownership:
I control DNS for dumailo.com through Cloudflare. I have added this TXT record
at the apex:
Name : dumailo.com
Type : TXT
Content : railway-domain-release-verification=dumailo.team@gmail.com
I can add any other verification record you specify, at any name or value.
Thank you for your help.
3 Replies
22 days ago
We can remove both domains for you, but we need to verify ownership first.
Please add a TXT record for each domain at the following locations with the value k4m7xr2p:
_railway.verify.dumailo.com with value k4m7xr2p
_railway.verify.api.dumailo.com with value k4m7xr2p
Once done, please let us know and then we will verify, after verification we will remove the domains for you.
Status changed to Awaiting User Response Railway • 22 days ago
Railway
We can remove both domains for you, but we need to verify ownership first. Please add a TXT record for each domain at the following locations with the value `k4m7xr2p`: `_railway.verify.dumailo.com` with value `k4m7xr2p` `_railway.verify.api.dumailo.com` with value `k4m7xr2p` Once done, please let us know and then we will verify, after verification we will remove the domains for you.
22 days ago
Both TXT records are now in place and have propagated:
_railway.verify.dumailo.com TXT k4m7xr2p
_railway.verify.api.dumailo.com TXT k4m7xr2p
Verified from Cloudflare (1.1.1.1) and Google (8.8.8.8) —
all three return the expected value.
Please go ahead with the verification and the removal of both domains.
Thank you!
Status changed to Awaiting Railway Response Railway • 22 days ago
Status changed to Solved dumdev-coder • 22 days ago
Status changed to Awaiting User Response Railway • 22 days ago
15 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 15 days ago