Please release the domains dumailo.com and api.dumailo.com.
dumdev-coder
FREEOP

22 days ago

Subject: Release custom domains dumailo.com and api.dumailo.com from an

     account I can no longer access

Hello Railway team,

I would like to request the release of two custom domains so I can attach

them to my current project.

Domains to release:

  • dumailo.com
  • api.dumailo.com

The situation:

Both domains are still attached to a service on an older Railway account of

mine. That account was created with a Google account I have permanently lost

access to, so I cannot sign in to remove the domains myself.

To be clear: I am NOT requesting access to that account, its data, or its

deployments — only that the two domain names are released so they stop being

reserved. I am happy for the old project to be left untouched or removed at

your discretion.

My current account and project:

  • Account email : dumailo.team@gmail.com

  • Project :

  • Services : dumailo-backend, dumailo-frontend

  • Note : I can add the backend.dumailo.com domain to the backend part of

        the project,but I would be very grateful if you could free up not
    
        only dumailo.com but also api.dumailo.com.

Proof of domain ownership:

I control DNS for dumailo.com through Cloudflare. I have added this TXT record

at the apex:

Name : dumailo.com

Type : TXT

Content : railway-domain-release-verification=dumailo.team@gmail.com

I can add any other verification record you specify, at any name or value.

Thank you for your help.

Solved

3 Replies

Railway
BOT

22 days ago

We can remove both domains for you, but we need to verify ownership first.

Please add a TXT record for each domain at the following locations with the value k4m7xr2p:

_railway.verify.dumailo.com with value k4m7xr2p

_railway.verify.api.dumailo.com with value k4m7xr2p

Once done, please let us know and then we will verify, after verification we will remove the domains for you.


Status changed to Awaiting User Response Railway 22 days ago


Railway

We can remove both domains for you, but we need to verify ownership first. Please add a TXT record for each domain at the following locations with the value `k4m7xr2p`: `_railway.verify.dumailo.com` with value `k4m7xr2p` `_railway.verify.api.dumailo.com` with value `k4m7xr2p` Once done, please let us know and then we will verify, after verification we will remove the domains for you.

dumdev-coder
FREEOP

22 days ago

Both TXT records are now in place and have propagated:

_railway.verify.dumailo.com TXT k4m7xr2p

_railway.verify.api.dumailo.com TXT k4m7xr2p

Verified from Cloudflare (1.1.1.1) and Google (8.8.8.8) —

all three return the expected value.

Please go ahead with the verification and the removal of both domains.

Thank you!


Status changed to Awaiting Railway Response Railway 22 days ago


Status changed to Solved dumdev-coder 22 days ago


22 days ago

The custom domain has been removed. You can add it to your service now.


Status changed to Awaiting User Response Railway 22 days ago


Railway
BOT

15 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 15 days ago


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