7 hours ago
Hello Railway team,
My workspace was restricted with this message:
“Upgrade required — We limited this workspace after detecting unusual activity. It can't create new resources or deploy until it upgrades to a paid plan, which lifts this restriction automatically.”
The workspace has two small personal projects, both built and owned by me:
- determined-determination — the “Ride” app, currently live
- successful-unity — a new app, “Viajar en la ciudad”, still under construction (service ride-ciudad + Postgres)
This is a legitimate personal project. There is no bot activity, no crypto mining and no abuse — just two small apps, one live and one being set up. My trial balance is $4.81 remaining. Since the restriction appeared, the workspace cannot deploy at all: new deployments are removed, and the Postgres deploy fails instantly with “There was an error deploying the database.”
Could you please review the restriction and lift it, or let me know what activity was detected so I can fix it? I am not asking to add a payment method; I would like to keep using the free trial while I finish the new app.
Thank you for your help.
Roman (roman-ride-mx)
3 Replies
7 hours ago
This restriction on your workspace lifts automatically when the workspace upgrades to a paid plan (Hobby or Pro) from your Plans page. Adding a payment method on its own does not lift it. While it is in place, new deployments and new resources are blocked, which is why your app and the Postgres deploy are failing. Your remaining trial credit carries over if you upgrade while the trial is still active.
We can't share the specifics of what was detected, and nothing posted on this thread changes the restriction. You can view it and any steps available for it under Workspace Settings, Standing, at railway.com/workspace/restrictions.
Status changed to Awaiting User Response Railway • about 7 hours ago
Railway
This restriction on your workspace lifts automatically when the workspace upgrades to a paid plan (Hobby or Pro) from [your Plans page](https://railway.com/workspace/plans). Adding a payment method on its own does not lift it. While it is in place, new deployments and new resources are blocked, which is why your app and the Postgres deploy are failing. Your remaining trial credit carries over if you upgrade while the trial is still active. We can't share the specifics of what was detected, and nothing posted on this thread changes the restriction. You can view it and any steps available for it under Workspace Settings, Standing, at [railway.com/workspace/restrictions](https://railway.com/workspace/restrictions).
7 hours ago
Thank you for the quick reply. I understand upgrading to a paid plan would lift the restriction, but I would like to keep using the free trial for now, and I believe this is a false positive: both apps are small personal projects built by me, with no bots, no mining and no abuse.
Could a person on the Railway team please review the restriction (recorded reason “ToS Violation”, issued 2026-11-09) and let me know what was detected? I am not asking to add a payment method.
Status changed to Awaiting Railway Response Railway • about 7 hours ago
2 hours ago
We can't share the specifics of what was detected.
The only thing that lifts it is upgrading the workspace to a paid plan.
Status changed to Awaiting User Response brody • about 2 hours ago