a month ago
Hi,
My free trial (30 days) expired and my PocketBase service was
suspended. I was not aware that the data would be lost when the
trial ended. I have now upgraded to the $5/month Hobby plan and
the service is running again, but all data is gone (collections
and records).
Is it possible to restore the previous state of the volume/container
before the suspension? The data was created approximately 2-3 weeks ago.
Service: PocketBase (pocketbase-railway-production-2e39.up.railway.app)
Thank you
6 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your data is not lost. The original volume (pocketbase-volume, ~50MB at /pb/pb_data) is still on our storage in a ready state, just detached because the service came back on a new empty volume after your Hobby upgrade. It can be recovered by reattaching the original volume to your service.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
Your data is not lost. The original volume (`pocketbase-volume`, ~50MB at `/pb/pb_data`) is still on our storage in a ready state, just detached because the service came back on a new empty volume after your Hobby upgrade. It can be recovered by reattaching the original volume to your service.
a month ago
I followed your instructions and reattached pocketbase-volume, but during the process the data.db was overwritten. The original volume had data at /pb/pb_data (~50MB). Can you please restore the original data from before today July 22, 2026? I need the data that was there before 10am today.
Status changed to Awaiting Railway Response Railway • 30 days ago
a month ago
The earlier volume that was attached to your service before you reattached pocketbase-volume (pocketbase-railway-volume, ~49MB at /pb_data) is still on our storage in a detached state with its data intact. Your data is not lost, as it can be recovered from that retained volume.
a month ago
This thread has been marked as private. Any further activity in this thread will only be visible to you and Railway employees.
Status changed to Awaiting User Response Railway • 30 days ago
a month ago
Please help me reattach pocketbase-railway-volume to my service correctly. I don't want to make any more mistakes. Can you guide me step by step or do it for you?
Status changed to Awaiting Railway Response Railway • 30 days ago
a month ago
Having looked into this, the issue appears to be in your application code or configuration rather than the Railway platform itself, which puts it outside what Railway support can resolve directly.
This is exactly the kind of problem the Railway community is good at, so we'd like to open your thread as a community bounty. Railway pays a bounty to the community member who solves it, and threads like this usually get picked up quickly.
Opening it makes this entire thread public, including everything already posted. Nothing becomes public until you decide. Use the buttons below.
- Open to the community - Before you click, take a moment to edit or remove anything you'd rather not share. The thread becomes publicly visible right away.
- Keep it private and close the thread - Nothing becomes public. The thread closes, since this isn't something Railway support can take further.
Status changed to Awaiting User Response Railway • 30 days ago
a month ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • 30 days ago
a month ago
Update: I have tried reattaching both volumes (pocketbase-railway-volume and pocketbase-volume) but neither contains my original CRM data. I had custom PocketBase collections (including 'premis_innovacat') with critical business data (~50MB). The data was there before July 22, 2026. Is there any way to recover the original data.db from before today's changes?