a month ago
We're on the Pro plan. Workspace: distinguished-inspiration,
project: production, service: worker.
Outbound SMTP to smtp.uhserver.com works on port 587 but times
out on port 465 (SMTP_SSL). Railway docs say Pro unblocks ports
25/465/587. Can you confirm port 465 outbound is fully unblocked
for this project?
Port test from the service console:
587 → reachable (EHLO answers)
465 → TimeoutError
1 Replies
a month ago
Port 465 is unblocked on Pro the same as 587, and the fact that 587 connects from your service confirms the SMTP unlock is in effect. A selective timeout on 465 while 587 succeeds from the same container points to the destination mail server rather than a Railway-side block. We'd recommend running the SSH-based port test from Debugging SMTP issues to confirm, and if 465 still shows unreachable, checking with your email provider whether they restrict that port for connections from cloud/hosting IP ranges.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago