a month ago
PostgreSQL data lost after trial expired - need backup restore (project: muscle-mussel-api)
Description（複製貼上）：
Hi Railway support,
My PostgreSQL database data was completely wiped when my trial expired. I have just upgraded to Hobby plan.
Project: muscle-mussel-api
Service: postgres / production
Environment: production
Before the trial expired, the database contained:
- User accounts (clients/restaurants)
- Order history
- Invoice records
- Daily sales records
After upgrading and services restarting, all data is gone. Only the schema exists.
The last time I saw data in the database was approximately July 12, 2026.
Could you please check if there is any backup or snapshot of this database that can be restored? This is critical business data.
Thank you.
1 Replies
a month ago
Your Postgres service has no volume attached, so the database was running on ephemeral container storage. When deployments are torn down (as happens when a trial expires), ephemeral data is discarded and cannot be recovered. Going forward, attach a volume to your Postgres service and enable volume backups so you can self-restore if needed.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago