Environment:

- Region: us-east4-eqdc4a

- Service: PostgreSQL

- Proxy endpoint: [redacted].proxy.rlwy.net:[port]

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Issue Summary:

Production database is inaccessible via both public proxy and internal networking, and the service deployment is stuck.

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Issue 1: Public Proxy Rejecting Connections

External connections to the TCP proxy fail immediately:

server closed the connection unexpectedly

This probably means the server terminated abnormally before or while processing the request.

- TCP handshake succeeds (port is reachable)

- PostgreSQL terminates connection during authentication

- Occurs with both sslmode=require and sslmode=disable

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Issue 2: Deployment Stuck

After attempting to restart the database service:

- Deployment stuck on "Deploy › Creating containers..." for 10+ minutes

- Initialization completed in 00:00

- Container creation not progressing

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Observations:

- Database logs showed normal checkpoint activity before restart

- Repeated warnings: received direct SSL connection request without ALPN protocol negotiation extension

- Web application (same Railway project) timing out on database queries

- Previous deployment showed "Active" status before restart

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Impact:

Production application at crownvinyl.co is down. All database-dependent features are failing.

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