PostgreSQL stuck at "Attempting to connect" – internal network unreachable
dreamchaser-aus
HOBBYOP

3 months ago

Hi Railway Team,

I have a PostgreSQL service in my project that appears to be unhealthy.

Symptoms:

- The PostgreSQL service shows "Deployment Online"

- The Database UI is stuck at "Attempting to connect to the database"

- My application cannot connect using the internal hostname:

postgres.railway.internal:5432

- Application error:

psycopg2.OperationalError: connection to server at "postgres.railway.internal" failed:

Network is unreachable

This database contains important production data, so I have not deleted or recreated the service.

Could you please help:

1. Check the health/status of this PostgreSQL instance

2. Restart or recover the database if possible

3. Assist with exporting a backup (pg_dump) if the instance is partially accessible

Thank you very much.

Solved

1 Replies

3 months ago

Howdy! I asked around internally about this so as soon as I hear back I'll let you know!


Status changed to Awaiting User Response Railway 3 months ago


Status changed to Solved dreamchaser-aus 3 months ago


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