Volume resizing is a self-service feature available on Pro plans. Could you click on the volume in your project canvas, then click "Live Resize" in the volume settings to increase the size? It'll be done live with no downtime (more details here: Using Volumes)

Looking at the service you've linked, seems like you got this sorted already? Your Postgres is at 5GB

Thank you for your response. I already resized the volume to 5GB

using Live Resize, but PostgreSQL is still stuck in a crash loop

with the same error: "No space left on device"

It appears the volume resize did not propagate to the filesystem.

The database keeps crashing during WAL recovery at the same point.

I found a similar case in your community:

"Postgres Critical Failure: No space left on device after resizing"

That case was resolved by your platform team manually applying

the resize at the filesystem level.

Could you please escalate this to your platform team?

Volume: postgres-volume (daring-elegance project)

60 users are currently unable to use the service.

Also, we expect to scale up to 200+ users in the near future. Would it be advisable to proactively resize the volume to 10GB or more now to prevent this issue from recurring?

Hi there! We took a look and can confirm that your volume resize to 5 GB was applied successfully. Your Postgres service also appears to be running normally now with its latest deployment in a successful state.

The crash loop you were seeing earlier was likely due to the database needing a clean restart after the resize completed. It looks like the redeploy resolved that.

Regarding scaling to 200+ users, proactively increasing the volume size is a good idea. You can resize at any time from the volume settings in your dashboard with no downtime. Just keep an eye on disk usage in the Metrics tab and resize before you approach the limit.