![](https://station-server.railway.com/attachments/att_01kj20tvmsfaqs8bpns5m567yz)Hello Railway Support, Our managed PostgreSQL instance on one of our projects is down and failing with: FATAL: could not open file "global/pg\_[filenode.map](http://filenode.map)": Input/output error PostgreSQL cannot read core system files, which appears to indicate a persistent volume/storage-level I/O failure. We do not have external backups. Please assist. Thank you.

PostgreSQL Volume I/O Failure – Database Unreadable

halstech

HOBBYOP

5 months ago

Hello Railway Support,

Our managed PostgreSQL instance on one of our projects is down and failing with:

FATAL: could not open file "global/pg_filenode.map": Input/output error

PostgreSQL cannot read core system files, which appears to indicate a persistent volume/storage-level I/O failure.

We do not have external backups. Please assist.

Thank you.

Attachments

Solved

5 Replies

5 months ago

Hello,

We will look into this and follow up when we have more information.

Status changed to Awaiting User Response Railway • 5 months ago

brody

Hello, We will look into this and follow up when we have more information.

halstech

HOBBYOP

5 months ago

Hello,

Just checking in to see if there are any updates on this.

Status changed to Awaiting Railway Response Railway • 5 months ago

4 months ago

We are still looking into this, apologies for the delay.

Status changed to Awaiting User Response Railway • 4 months ago

4 months ago

Your database is now in good standing.

Status changed to Solved brody • 4 months ago

brody

Your database is now in good standing.

halstech

HOBBYOP

4 months ago

Much appreciated.

Status changed to Awaiting Railway Response Railway • 4 months ago

Status changed to Solved halstech • 4 months ago

Welcome!