Postgres ACTIVE but P1001 from external connections after May 19 GCP outage redeploy
theconcourse
HOBBYOP

21 days ago

Following the May 19 2026 GCP outage, my Postgres service shows ACTIVE / Online after dashboard Redeploy ~30 mins ago, but external connections via the public proxy still fail with P1001.

Unlike the standard catatonit pid1 crash-loop pattern, my container is reporting healthy — but the service is not actually serving connections. Suspected stale/inconsistent volume state from the outage that the container can mount but Postgres cannot serve from.

Symptoms:

  • Postgres deployment shows ACTIVE in dashboard, Activity log: "Redeployment successful"
  • TCP path is open: Test-NetConnection to shuttle.proxy.rlwy.net:14172 returns TcpTestSucceeded: True
  • Every Prisma connection attempt returns P1001 "Can't reach database server"
  • DATABASE_URL in Variables tab matches .env.local exactly
  • Tried: 1x Restart, 1x Redeploy, connect_timeout=15 appended — no change
  • Catatonit pid1 errors appeared in earlier failed restart attempts overnight but not in current ACTIVE deployment

Per the recovery FAQ, requesting volume relocation to a healthy node. Container preserves intact, please do not reprovision empty — data is critical.

Project ID: 006ce096-1681-4034-b162-491b5212800f

Service ID: 95581856-8719-451b-9227-65afec8b4cfd

Volume: postgres-volume

Image: ghcr.io/railwayapp-templates/postgres-ssl:18

Last known good operation: 2026-05-19 22:33 BST (Postgres checkpoint log line)

Outage window: 22:20 UTC May 19 - 06:14 UTC May 20

Thanks for working through this.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 21 days ago


21 days ago

Please open your service, press cmd+k to bring up the command palette, then select "Redeploy source image". That should resolve the catatonit error.


Status changed to Awaiting User Response Railway 21 days ago


Railway
BOT

14 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 14 days ago


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