3 months ago
I have a postgres db set to automatically backup daily. It worked for a bit but has not backed up automatically in 2 weeks
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13 Replies
3 months ago
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If you find the answer from one of these, please let us know by solving the thread!
Railway
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3 months ago
A for effort Mr. Bot but not relevant 
3 months ago
Hey! Going to escalate this to the team, in the meanwhile could u link that service id here?
3 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
3 months ago
Hey there! Attaching a ticket to this so we can track the issue. Thanks for raising!
We are working on this!
Status changed to Awaiting User Response Railway • 3 months ago
medim
Hey! Going to escalate this to the team, in the meanwhile could u link that service id here?
3 months ago
Thanks! Service ID is 08ab5cb6-9d42-4b0b-ac64-27695e2c738b
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
✅ The ticket Backup Scheduling Issue has been marked as completed.
3 months ago
🛠️ The ticket Backup Scheduling Issue has been marked as todo.
3 months ago
🛠️ The ticket Backup Scheduling Issue has been marked as triage.
noahd
Hey there! Attaching a ticket to this so we can track the issue. Thanks for raising!We are working on this!
3 months ago
Any update with this?
3 months ago
Hello, we've also encountered the same issue. I've tested the functionality on our testing environment and it worked as expected. I've stopped the backups on our testing environment and enabled it on our production one but it never started creating backups. The service ID where it does not work is 13b2ce3e-fa55-4d8d-b162-fbd1c59e3b83.
3 months ago
I deleted some of my old backups manually a few days ago and when I checked now I see some daily backups there. Can this be the cause? If that's the case I'm assuming it's still a bug because the old backups should be deleting automatically. Am I wrong?
3 months ago
✅ The ticket Backup Scheduling Issue has been marked as completed.