17 days ago
I have a postgres db set to automatically backup daily. It worked for a bit but has not backed up automatically in 2 weeks
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13 Replies
17 days ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Railway
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17 days ago
A for effort Mr. Bot but not relevant 
17 days ago
Hey! Going to escalate this to the team, in the meanwhile could u link that service id here?
17 days ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
17 days ago
Hey there! Attaching a ticket to this so we can track the issue. Thanks for raising!
We are working on this!
Status changed to Awaiting User Response Railway • 17 days ago
medim
Hey! Going to escalate this to the team, in the meanwhile could u link that service id here?
17 days ago
Thanks! Service ID is 08ab5cb6-9d42-4b0b-ac64-27695e2c738b
Status changed to Awaiting Railway Response Railway • 17 days ago
13 days ago
✅ The ticket Backup Scheduling Issue has been marked as completed.
13 days ago
🛠️ The ticket Backup Scheduling Issue has been marked as todo.
13 days ago
🛠️ The ticket Backup Scheduling Issue has been marked as triage.
noahd
Hey there! Attaching a ticket to this so we can track the issue. Thanks for raising!We are working on this!
11 days ago
Any update with this?
10 days ago
Hello, we've also encountered the same issue. I've tested the functionality on our testing environment and it worked as expected. I've stopped the backups on our testing environment and enabled it on our production one but it never started creating backups. The service ID where it does not work is 13b2ce3e-fa55-4d8d-b162-fbd1c59e3b83.
7 days ago
I deleted some of my old backups manually a few days ago and when I checked now I see some daily backups there. Can this be the cause? If that's the case I'm assuming it's still a bug because the old backups should be deleting automatically. Am I wrong?
7 days ago
✅ The ticket Backup Scheduling Issue has been marked as completed.