Postgres container won't start
oronico
PROOP

a day ago

Postgres container won't start — catatonit error repeating since May 20 04:46 UTC

Api-server healthcheck routing issue — 5/6 deployments failing, same commit, no code changes

Deployment ID for api-server: 84818c19-a210-4dc2-93d2-f12b6f6c08c3

Postgres deployment ID: 73fd930b-58a0-4521-afd0-cd829149cd6a

Awaiting Railway Response

7 Replies

Status changed to Awaiting Railway Response Railway 1 day ago


sam-a
EMPLOYEE

a day ago

Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.

It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.

You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY

If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c

Feel free to respond if your question has not been addressed.


Status changed to Awaiting User Response Railway about 22 hours ago


sam-a
EMPLOYEE

a day ago

Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.

It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.

You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY

If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c

Feel free to respond if your question has not been addressed.


sam-a

Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. [We've published a post-mortem if you'd like more information on the incident](https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage). It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you. It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process. You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c Feel free to respond if your question has not been addressed.

oronico
PROOP

20 hours ago

the site has been down all day -- this was the demo day with my board and I am really frustrated that the site is still down over health checks and countless attempts to fix it.


Status changed to Awaiting Railway Response Railway about 20 hours ago


sam-a
EMPLOYEE

16 hours ago

We completely understand your frustration, especially with the timing of your board demo. Your Postgres and api-server are both showing as running successfully now. The api-server's most recent deployment came up cleanly - migrations passed and the server is listening. Could you confirm the site is accessible on your end?


Status changed to Awaiting User Response Railway about 16 hours ago


oronico
PROOP

2 hours ago

The direct Railway API keeps returning 502. It is not fixed.


Status changed to Awaiting Railway Response Railway about 2 hours ago


evanmclaughlin
PRO

2 hours ago

having the same issue, and I'm up against a deadline as well. It's so frustrating. Hang in there.


evanmclaughlin

having the same issue, and I'm up against a deadline as well. It's so frustrating. Hang in there.

oronico
PROOP

2 hours ago

I'm a novice, so it makes me feel a little better to know I'm not alone, but it also makes me more frustrated that you and others are dealing with this and the endless workarounds to get sites up and running. Hopefully, today is a better day!


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