a month ago
My production Postgres has been crashlooping for ~11 hours, since the GCP outage that started May 19. The deploy shows "Completed" but the Database tab says "The database deployment has stopped running" and my app gets connection timeouts, so the public URL returns 502.
Postgres deploy logs repeat this every few seconds:
ERROR (catatonit:2): failed to exec pid1: No such file or directory
Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/fc55587e-1fce-4a4b-8fce-f47a575f5488/vol_efsmpmg2g25e9s0h
App deploy logs: "Connection terminated due to connection timeout" at initDB.
Restarting both services does not help - Postgres dies within seconds.
Project ID: b5eee450-5d43-4c31-a335-8d06b5085da9
Postgres service: d3d6726c-1948-4f7f-a61c-b1260182296e
Volume: vol_efsmpmg2g25e9s0h
Image: ghcr.io/railwayapp-templates/postgres-ssl:17
Region: EU West
This is a production system (carwash POS) and operations are blocked. Please help restore the volume / Postgres. Is this related to the ongoing GCP outage recovery?
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your Postgres service is affected by the platform-wide disruption that began May 19. The error you're seeing is a platform-side issue, not something caused by your configuration, and your volume data is intact on our infrastructure. Recovery is actively underway and we're working to restore affected services. You can follow updates at https://status.railway.com/incident/KVZ1Z8GY. We're sorry for the impact to your operations.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago