Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Hi there,

We're aware of the PostgreSQL volume issue that affected your database and sincerely apologize for the inconvenience this has caused.

We're actively investigating the issue and exploring options for data recovery.

Best regards,

Chandrika

I have the same issue as well

Thanks please let me know if it can be recovered somehow

Please open your own thread.

Hey, any idea if a recovery seems likely?

Hi,

Deepest apologies for the inconvenience.

We've identified and resolved the root cause of the data access issue. Your data is safe and we're currently restoring access.

We'll have a detailed update within the next few hours.

Thanks for your patience.

Best,

The Railway Team

Thank you, please keep me posted on any actions I should take.

Hi,

We've restored data access and it should be available in a volume in your project now. Please also check your email for a notification from us.

Thank you,
Chandrika

✅ The internal ticket Escalation: Postgres volume not mounted on deploy has been marked as completed.