Postgres Database Connection
gkogkos-th
PROOP

4 months ago

Hey, my Postgres database is stuck in this state "

Database Connection

Attempting to connect to the database...". Its been at least 10 minutes. Any ideas?

Screenshot_2026-06-22_at_4.27.00_PM.png

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30 Replies

okarmazin
PRO

4 months ago

Enable public networking for the service. Service > Settings > Public Networking > Generate Domain.


gkogkos-th
PROOP

4 months ago

Do I need to do any other action?


gkogkos-th
PROOP

4 months ago

after generating the domain?


okarmazin
PRO

4 months ago

No, if that was it, it will be fixed. If it still doesn't work after that, then I don't know.


4 months ago

Assigning a public domain to Postgres doesn't do anything, as Postgres uses TCP.


okarmazin
PRO

4 months ago

I mean the TCP public networking.


4 months ago

A TCP proxy isn't needed either, Railway handles it for you regardless


okarmazin
PRO

4 months ago

Not generating a domain


okarmazin
PRO

4 months ago

If that is true they changed it. A year ago public TCP needed to be enabled for the dashboard to be able to connect tothe database - with this exact behavior (infinitely stuck on this step with no other information presented to the user)


gkogkos-th
PROOP

4 months ago

So this discord is not for help from the employees of railway? How can I get assistance from them?



Can you share your database logs?


(IIRC the thread may be marked as duplicate if you open another one)


4 months ago

might only be for when you create a Discord thread after help station thread? after all, "Discord is community support" heh


gkogkos-th
PROOP

4 months ago

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Can you copy it as plaintext or log and not JSON? It helps with readability that way.


gkogkos-th
PROOP

4 months ago

(no markdown available for this content)

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gkogkos-th
PROOP

4 months ago

ye sorry


Try redeploying the database.


gkogkos-th
PROOP

4 months ago

again?


gkogkos-th
PROOP

4 months ago

ok


Also, are you able to access the database via a database client? (eg, Datagrip)


gkogkos-th
PROOP

4 months ago

I dont have any db client


There are numerous free database clients you can download online.


gkogkos-th
PROOP

4 months ago

ok let me do it and Ill get back to u


gkogkos-th
PROOP

4 months ago

Screenshot_2026-06-22_at_5.10.23_PM.png

Attachments


gkogkos-th
PROOP

4 months ago

the redeploy also is completed


gkogkos-th
PROOP

4 months ago

the problem remains


gkogkos-th
PROOP

4 months ago

I just saw that in my website it loads stuff from the database finally. But in railway dash I am still seeing "attempting to connect to the database..."


ccpower395
PRO

4 months ago

I had this same issue... the firewall at my office seemed to be blocking it somehow. I moved to a mobile hotspot and it would then load. Get back on the work network, it would stop working. Seems strange but either way it was a network issue for me.


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